Privacy Policy

The Society of St. Vincent de Paul, Our Lady of Guadalupe Catholic Church Helotes Conference, values the privacy and security of all with whom we work. We take care to safeguard and protect the personal and financial information of our donors, volunteers, partners, clients, and website visitors (collectively, “Users”). We maintain strict information security policies and procedures to prevent Users’ information from being accessed by unauthorized persons. SVDP reserves the right to revise this policy at any time. Such revisions will be posted on this site.

Personal Information Policies

SVDP Helotes does not sell, exchange, or rent the names or other personal information of any of its website Users, including, but not limited to, supporters, donors, clients, newsletter subscribers, or volunteers. SVDP Helotes may use your personally identifiable information to:

  • Respond to your questions or comments
  • Fulfill and/or schedule requests to volunteer
  • Screen applicants and provide services to clients
  • Process your donation and send you a receipt
  • Send you information about SVDP Helotes programs or services that we believe will interest you
  • Protect the security or integrity of our website
  • Protect against a threat of safety or destruction of property
  • Protect against legal liability

SVDP Helotes may offer public recognition of donors unless anonymity is requested and agreed to in advance.

​Anonymous Data Policies

When you visit our website, we collect some basic, non-identifying information from server logs. This includes the number of visitors, pages viewed, type of browser, type of operating system, internet service provider information, IP address, and frequently used search terms. We use this information internally to analyze site usage, and to improve site content and design. SVDP may disclose anonymous, aggregate data in external communications (e.g., number of donors, average gift size, number of volunteers, etc.). We may also work with a third-party vendor to aggregate data and provide data processing and management services needed to fulfill our mission to serve Users.

Vendor, Contractor, and Agent Policies

SVDP requires vendors, contractors and agents who have access to personal information to protect that information consistent with this Privacy Policy. Financial transactions processed on the internet with SVDP Helotes, including credit and debit card transactions, are conducted over a secure connection and in accordance with Payment Card Industry (PCI) standards. The SVDP website and donor pages are hosted by third parties, and they comply with PCI standards for financial processing.

How to Opt Out

If you prefer not to receive email or postal mail from us, please send a request with your full name and contact details to the Society of St. Vincent de Paul, Attention: Opt Out, P.O. Box 1197, Helotes, TX 78023. You can also email your request to [email protected].

Limitations

The security measures we take may not prevent all loss, misuse, alteration, or theft of information accessed or provided through the SVDP website. SVDP is not responsible for damages or liabilities relating to a security failure. Be aware that unauthorized third parties may access data and communications that are sent via the Internet. See our Terms of Use page for other conditions and limitations affecting Users’ privacy and security. SVDP reserves the right to revise and update its Privacy Policy at any time. SVDP Helotes will post and highlight any changes on this site.